Growth Solutions for the Distribution Industry

Utilize FiO's Intelligent Customer Relationship Management (iCRM)

Utilize FiO’s iCRM (Intelligent Customer Relationship Management) and iUCP (Intelligent Unified Commerce Platform) to engage with current, past, and future customers. Achieve a comprehensive 360-degree understanding of your customers, a vital aspect in the retail industry.

FiO provides integrated solutions that synergize to offer a complete customer view, enabling precise marketing, selling, and service delivery as a retailer.


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Customer Data Platform (CDP)

FiO’s iCRM offers intelligent solutions like CDP that will not only unify your customer profiles but will also provide you with all the order and marketing campaign data in one convenient location.

Customer Engagement Platform (CEP)

As part of the greater iCRM solution, FiO’s Customer Engagement Platform will keep you in direct contact with your most valued clients.

Loyalty Management System (LMS)

A loyalty program can be a valuable way to market to your existing clients. With FiO’s iCRM, you can get a loyalty solution that not only offers rewards but comes with an intelligent promotional engine

Intelligent Unified Commerce Platform (iUCP)

Manage all your orders from multiple sales channels in one convenient location. The supply chain and order fulfillment can all be managed seamlessly with integrations to all major shipping carriers, tax solutions, and payment processors

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