Customer Loyalty Management Platform

Build on Customer Data, Analytics & Hypersonalization

Customer Loyalty Built by Moment-in- Time marketing Engagement Enabled by Customer Insights & Prescriptive Analytics

Industry leading suite of software with powerful data analytics that draws insights across a customer journey, enabling a hyper-personalized, omni-channel communication.

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CONFIGURABLE LOYALTY REWARDS

Our highly strategic approach crafts unique and consistently engaging reward programs that are tailored to brand identity and audience preferences

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OMNICHANNEL MARKETING

Modern consumers expect engagement across multiple brand touchpoints. FIO's Loyalty Suite offers a holistic brand ecosystem experience.

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CUSTOMER ENGAGEMENT PLATFORM

FIO's Loyalty Suite offers dynamic, cutting-edge engagement ideas to showcase your brand's evolvement.

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MOMENT MARKETING PLATFORM

Serve real-time marketing moments through multiple digital touch points such as mobile devices, digital signages, and other connected devices while the customer is still in the excitement of the experience.

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PRESCRIPTIVE ANALYTICS

Access hidden customer side demand and uncover revenue opportunities by data clustering aggregating similar customers, employees, or stores

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CUSTOMER DATA PLATFORM

A simple rewards punch card doesn't work anymore. FIO's Loyalty Suite offers dynamic, cutting-edge engagement ideas to showcase your brand's evolvement.

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Real-time Customer Loyalty with Moments-in-time Marketing

Serve real-time marketing moments through multiple digital touch points such as mobile devices, digital signages, and other connected devices while the customer is still in the excitement of the experience, through a closed-loop feedback integration with customer data platform and robust customer journey analytics.

CASE STUDY

Serving In-App Coupons based on Real-time Travel Data

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Nexit’s instinctive, real-time corridor mapping technology was integrated with applicable partner brands through an app that showcased exclusive coupons and offers on a road-tip.

The app shows offers from partnering restaurants, hotels, gas stations, shops, and attractions up ahead to serve up real-time marketing offers to an audience when they needed their products or services the most through Group FiO’s Moment marketing platform.

Integrates Seamlessly With Your Enterprise Systems Using Expert, Bespoke Implementation

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Why FiO’s Loyalty Suite Beats Out Other Competitors

Industry leading suite of software with powerful data analytics that draws insights across a customer journey, enabling a hyper-personalized, omni-channel communication.

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DEVELOPMENT & FLEXIBILITY

FIO's Loyalty platform & CRM employs common, universal web standards making it scalable & customizable

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OVERALL COSTS

CRM features in most professional editions’ are highly comparable to those found in the FIO edition, but FIO's is nearly half the price

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STUCK WITH “BIG BRAND" PLAYER

Most CRM have Saas strategies which limit your options. FiO's CRM allows for a hand and glove fit

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FULL INTEGRATION

FiO's CRM employs REST, JSON integration techniques to achieve integration in real time within the CRM eco system

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HIDDEN COSTS

Unlike the leading CRM players FiO's suite of productshave no hidden costs, that reveal themselves only when you're well entrenched.

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LIMITLESS DEPLOYMENT

FIO'S CRM solution can be deployed in any number of ways; Multi Tenant, Cloud, On-Prem Hosting, etc. making it work for YOUR needs.

1 M+
Shopping Moments
100 M+
Yearly Active Users
1 M+
Massages Send Monthly
1 B+
Revenue Delivers

Let’s talk about what GroupFiO can do for your business.

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